Only available to businesses and prices are given upon request. For further information please email maximiseperformance@freemindunlimited.com
This training enables people to be more focused, friendly, positive, pro-active and dynamic FreeMind uses specific values-led approaches that train individuals to derive great pride and satisfaction from delivering a great service and winning over the hearts and minds of your customers in every one of their interactions. Simple, yet powerful empathy and communication skills are combined with the best motivation and resilience support tools to furnish each of your employees with the key skills to enable them to consistently operate as an enthusiastic, effective and thoughtful representative of your company that is personally driven to deliver the very best service possible, for the customer, for themselves and of course for the company. This training is essential for people working in environments with high levels of stress and repetition.
Introduction - Explains the best way to get the most from FreeMind training
Service Perfection - Gives a theoretical overview of the key 5 skills required to deliver an excellent service
Service Commitment - Enhances a persons capacity and desire to bring the best of themselves to work
Service Empathy - Designed to dramatically improve a persons capacity to communicate with power
Service Presence - Enables a person to treat each moment and each customer with freshness and energy
Service Generosity - Inspires a person to truly care about delivering a great service
Service Stability - Empowers people to be able to remain calm and centred when they are challenged
Positivity - A powerful process designed to train a person to take the best attitude to every situation
Confidence - Inspires a person to see the benefits of being stretched out of their comfort zone
Language - Vital training in the power that language has to unleash or imprison our greatest potential
Overwhelm - Designed to enable an individual to be resilient and resourceful when under huge pressure
Relax - A great program for unwinding after a difficult situation or a stressful day
Sleep - Training to help you get more from your sleep so you can be at your best during the day
Modules in blue are voluntary support tools that can be used as and when required.